Privacy Policy — jmd89

1. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

2. Data Controller

jmd89 acts as the Data Controller with respect to the Personal Data of Players using the jmd89 platform. As Data Controller, jmd89 determines the purposes for which your Personal Data is collected and the manner in which it is processed, stored, and protected.

For all data protection enquiries, requests to exercise your rights, or concerns regarding this Privacy Policy, you may contact jmd89 directly using the contact details set out in Section 15 of this document.

3. Personal Data We Collect

jmd89 collects the following categories of Personal Data in connection with the operation of the Service:

3.1 Identity Data

Full legal name, date of birth, gender, nationality, and government-issued identification number as appearing on a KTP (Kartu Tanda Penduduk), passport, or other accepted identity document. This data is collected during account registration and the KYC verification process.

3.2 Contact Data

Email address, mobile phone number, and residential address, including city and province within Indonesia (e.g., Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta). Contact data is used for account management, transaction notifications, security alerts, and customer support communications.

3.3 Financial Data

Bank account details (bank name such as BCA, BRI, BNI, Mandiri, CIMB Niaga, or BSI; account number and account holder name), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, or LinkAja registered phone numbers), and USDT wallet addresses where applicable. Financial data is collected exclusively for the purpose of processing deposits and withdrawals in Indonesian Rupiah (IDR) and verifying that payment accounts belong to the registered Account holder.

3.4 Transaction Data

Records of all deposits, withdrawals, bets placed, games played, bonus credits received, and winnings generated on the jmd89 platform. Transaction data is maintained for financial reconciliation, dispute resolution, fraud prevention, and regulatory compliance purposes.

3.5 Technical Data

IP address, device type and model, operating system and version, browser type, screen resolution, and unique device identifiers. Technical data is collected automatically whenever you access the jmd89 platform and is used for security monitoring, fraud detection, and platform performance optimisation.

3.6 Usage Data

Information about how you navigate and interact with the jmd89 platform, including pages viewed, games accessed, session duration, click patterns, and search queries submitted within the platform. Usage data helps jmd89 improve the Service and personalise your experience.

3.7 Communications Data

Records of communications exchanged between you and the jmd89 customer support team, including live chat transcripts, email correspondence, and any supporting documentation you provide when raising a query or complaint.

3.8 Responsible Gaming Data

Records of any responsible gaming tools you activate on your account, including deposit limits, loss limits, cool-off periods, and self-exclusion requests. This data is maintained to ensure that the restrictions you set are honoured consistently and to fulfil jmd89's responsible gaming obligations.

4. How We Collect Your Data

jmd89 collects Personal Data through the following channels:

• Direct Interactions: Data you provide voluntarily when creating an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or opting in to a promotion.
• Automated Technologies: Data collected automatically via cookies, web beacons, server logs, and similar tracking technologies when you access the jmd89 platform. See Section 10 for full details of our cookie practices.
• Payment Processors: Confirmation data received from Indonesian payment providers (banks and e-wallets) when a transaction is initiated or completed. jmd89 receives only the data necessary to match and confirm a transaction — full banking credentials are never transmitted to jmd89.
• Identity Verification Partners: Confirmation of identity and age verification results from third-party KYC service providers engaged by jmd89 to support the verification process.
• Fraud Prevention Services: Risk scores and device fingerprint signals from third-party fraud prevention partners used to protect the platform and its players from fraudulent activity.
• Publicly Available Sources: In limited circumstances, jmd89 may verify information you provide against publicly available data sources, for example to confirm an address or cross-reference identity details.

5. Purposes of Processing & Legal Basis

jmd89 processes your Personal Data only where a lawful basis exists. The table below sets out the primary purposes for which we process your data and the corresponding legal basis for each:

6. Sharing Your Personal Data

jmd89 does not sell your Personal Data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose:

6.1 Payment Service Providers

To process your deposits and withdrawals, jmd89 shares the minimum necessary transaction data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja). These providers act as Data Processors under binding agreements that restrict their use of your data to payment processing only.

6.2 Identity Verification Partners

To fulfil KYC obligations, jmd89 may share identity documents and verification requests with third-party identity verification service providers. These partners are bound by strict data processing agreements and may not use your data for any purpose other than the verification services they provide to jmd89.

6.3 Fraud Prevention and Security Partners

jmd89 shares device and behavioral signals with fraud prevention technology partners to detect and prevent fraudulent activity on the platform. Data shared for this purpose is processed in accordance with the legitimate interests of jmd89 and its players in maintaining a safe and secure gaming environment.

6.4 Legal and Regulatory Authorities

jmd89 may disclose your Personal Data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or where jmd89 believes in good faith that disclosure is necessary to protect the rights, property, or safety of jmd89, its players, or the public.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of jmd89's assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. jmd89 will provide reasonable advance notice of any such transfer and ensure that the acquiring entity is bound by privacy obligations at least as protective as those set out in this Privacy Policy.

7. International Data Transfers

Some of jmd89's service providers and technology partners may be located in countries outside of Indonesia. Where Personal Data is transferred internationally, jmd89 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections applicable within Indonesia.

Safeguards used by jmd89 for international transfers include contractual clauses in data processing agreements that impose binding data protection obligations on the receiving party, and transfer only to jurisdictions or entities that maintain recognised adequate data protection standards.

If you wish to obtain further information about the safeguards applied to any specific international transfer of your data, please contact jmd89 using the details in Section 15.

8. Data Retention

jmd89 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following retention periods apply as a general guide:

• Account Data and KYC Records: Retained for a minimum of five (5) years following the closure or permanent deactivation of your jmd89 Account, to fulfil anti-money-laundering and identity verification record-keeping obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer Support Communications: Retained for three (3) years from the date of the last communication, unless a longer period is required in connection with an ongoing dispute or legal proceeding.
• Responsible Gaming Records: Retained for the duration of any active exclusion period, plus five (5) years thereafter, to ensure exclusion obligations are honoured and to support any future re-application requests.
• Marketing Consent Records: Retained until you withdraw consent, plus an additional two (2) years as evidence of the consent having been given.
• Technical and Usage Data (Logs): Retained for up to twelve (12) months from the date of collection for security and performance analysis purposes.

When Personal Data is no longer required and no legal obligation compels its retention, jmd89 will securely delete or anonymise it in a manner that prevents reconstruction of the original data.

9. Security Measures

jmd89 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, loss, destruction, alteration, or disclosure. Key measures include:

• Transport Encryption: All data in transit between your device and jmd89 servers is protected by 256-bit TLS/SSL encryption, the same standard used by Indonesia's major financial institutions.
• Encryption at Rest: Sensitive personal and financial data stored on jmd89 servers is encrypted at rest using AES-256 encryption.
• Access Controls: Access to Personal Data within jmd89 is restricted on a strict need-to-know basis. All staff with access to player data undergo background checks and receive regular data protection training.
• Two-Factor Authentication (2FA): jmd89 systems require 2FA for all internal staff access to player data. Players are strongly encouraged to enable 2FA on their own accounts.
• Penetration Testing: jmd89 conducts regular third-party penetration tests and vulnerability assessments to identify and remediate security weaknesses before they can be exploited.
• Incident Response: jmd89 maintains a documented data breach response plan. In the event of a breach that poses a risk to your rights and freedoms, jmd89 will notify affected players without undue delay.

10. Cookies & Tracking Technologies

jmd89 uses cookies and similar technologies (including web beacons and local storage) to operate and improve the platform. The cookies used by jmd89 fall into the following categories:

jmd89 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts that would allow external parties to build a profile of your browsing behaviour across websites.

You may manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair or prevent access to the jmd89 platform. Blocking analytics or functional cookies will not prevent you from using the Service but may reduce certain personalisation features.

11. Your Data Protection Rights

As a player registered on jmd89, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact jmd89 using the details in Section 15. jmd89 will respond to all valid requests within 30 days.

12. Children's Privacy

The jmd89 Service is strictly intended for adults aged 21 years and above. jmd89 does not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not access or attempt to access the jmd89 platform.

If jmd89 becomes aware that it has inadvertently collected Personal Data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that jmd89 may have collected data from an underage individual, please notify us immediately using the contact details in Section 15 so that we can investigate and act without delay.

Parents and guardians are encouraged to use available parental control tools and device-level restrictions to prevent minors from accessing online gambling platforms. jmd89 supports responsible gaming initiatives and takes its obligations with respect to underage access seriously.

13. Third-Party Links

The jmd89 platform may, on occasion, reference or display content associated with third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft. While jmd89 partners with these studios to deliver game content, clicking through to a third-party domain — if such a link exists — would take you outside the jmd89 platform and outside the scope of this Privacy Policy.

jmd89 has no control over the privacy practices of third-party websites and accepts no responsibility for their content or data practices. If you visit a third-party site via a link from jmd89, you should review that site's privacy policy independently.

jmd89 does not embed third-party social media widgets, advertising networks, or analytics scripts from external platforms on the jmd89 website. This limits the exposure of your browsing behaviour to third-party data collection.

14. Updates to This Privacy Policy

jmd89 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When material changes are made — particularly those that affect your rights or how your data is used — jmd89 will notify registered players via email to the address on your Account and/or via a prominent notification displayed on the jmd89 platform, prior to the changes taking effect.

The "Last Updated" date at the top of this document will be revised each time this Privacy Policy is amended. We encourage you to review this page periodically to stay informed of how jmd89 handles your Personal Data. Your continued use of the jmd89 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you do not agree to a material change in this Privacy Policy, you have the right to close your account and request deletion of your data, subject to the retention obligations described in Section 8.

15. Contact & Complaints

For all data protection matters — including requests to exercise your rights, questions about this Privacy Policy, or concerns about how jmd89 handles your Personal Data — please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 from any page on the jmd89 platform. Our Indonesian-speaking support agents are available at all times and can escalate data protection requests to the appropriate team immediately.
• Email: [email protected] — please include "Privacy Request" in your subject line. We target a response within 24 hours for general enquiries and within 72 hours for formal data subject access requests.

jmd89 will acknowledge receipt of all data protection requests promptly and provide a substantive response within 30 calendar days. Where a request is complex or where jmd89 receives a high volume of requests, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

If you are not satisfied with jmd89's response to a data protection concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.